Fraud Awareness
Our Commitment to Protection
At AOL, we seriously take protecting our customers' sensitive information and are constantly monitoring our information and data to prevent suspicious behavior or fraudulent. We strive to encourage and protect you to be fully aware of any potential fraudulent behavior by malicious parties using AOL. Below are some tips on how you can recognize fraud in order to be alert that sensitive information is kept secure.
Recognize Fraud
Recognizing scam and phishing scam e-mails and other communication types are keys to protect you against theft and fraud. Common warning signs of online scams include: • Requests for Money: Unexpected requests for money in return for package delivery usually with a sense of urgency, and used to trick people into sending money and offering personal information such as credit card details, usernames and passwords. • Requests for Personal Information: Requests for personal and/or financial information for the purpose of identity theft, committing theft and other crimes. • Deceptive Domain Names: Links to misspelled or slightly altered website addresses (e.g. aol.com / aolexpress.org / aolcourier.com). If you doubt the integrity of any website using the AOL brand, please directly visit our website: www.aolintl.com or contact us at info@aolintl.com.
Types of Fraud
Email Scams and Fraudulent Emails: These are the most common online scams. Such emails try to deceive you by pretending to come from a reputable well-known source, as from AOL (e.g.: from what appears to be an AOL email). They will attempt to get you to share account information, sensitive personal info, or send a payment. They probably also ask you to enter a competition or enrolling in winning a prize. We do urge customers to be suspicious of any weird request not coming directly from domain name or an AOL employee. Identity Theft: This happens when someone tricks you into providing/disclosing financial, personal, or account information. Posing as well-known companies, information thieves often send out e-mails or contact you by telephone asking you to reply or direct you to a fraudulent web page that requests you to provide personal data, as account password or send out e-mails or even your AOL credentials. Credit Card Fraud: sometimes, credit card fraud happens when someone's physical credit card is stolen or lost by another party who uses it. Primarily Credit card fraud is driven by the compromise of credit card account data through their normal course of usage. Stolen credit card data is usually used to benefit fraudulent online purchases. Spam and Viruses: In our industry, customers often receive an email suggesting that AOL is trying to deliver a package and request that you open the email attachment to urge the delivery. This attachment is probably a computer virus. Unless you are expecting to deliver an email like this, please do not open the attachment and report it to AOL at (info@aolintl.com). Package Tracking Emails: In some cases, customers receive an email including a tracking number. This number can be verified by placing it into the “Track Shipment” box on www.aolintl.com. If there are no tracking results returned, it is not a valid tracking number, and AOL did not send the email. Please report this email to AOL at (info@aolintl.com)
Doing Our Part
At AOL your personal information security is essential to us. We recognize industry standards, physical and technical security safeguards and employ appropriate administrative measures to secure the personal information you provide against unlawful, accidental or unauthorized destruction, alteration, loss, access, disclosure or use and other unlawful processing forms. For the benefit of our customers we continually invest in latest world-class technologies in order to minimize all potential risks, and we remain committed to encouraging and fostering a security culture within our organization and ensuring we meet the most stringent security requirements.
Doing Your Part
AOL will keep these measures under enhancement and review them when necessary. It is important for you to protect against unauthorized access to your login information, including your password. Kindly note that no method of electronic storage or method of transmission over the Internet is 100% secure. Therefore AOL cannot guarantee your personal information absolute security.
Contact Us
For any questions or comments on AOL’s Customer Fraud Prevention and protection Measures, please contact AOL at (info@aolintl.com).
Disclaimer
AOL will not and does not request you to provide any payment or personal information via traditional mail or through email. Being aware and protecting your sensitive information is absolutely the best way to prevent fraud. If you deliver a request for payment or personal information via these types of communications, please do not cooperate or reply with the sender and immediately report the case to AOL at (info@aolintl.com). AOL reserves no responsibility for any charges, costs or payments made as a result of fraudulent activity. It is necessary to be mindful of the above ways your data and information can be stolen to prevent any future fraud.